LeanAstro partners with organizations to streamline operations and implement tailored & responsible AI solutions that enhance customer engagement & reduce costs.

Education

As Digital Transformation experts, we empower organizations and individuals with Lean best practices, AI fundamentals, and practical insights on integrating AI to streamline operations through engaging sessions.

AI Solutions

As AI specialists, we help organizations of all sizes discover, access, and maximize their unique AI opportunities – often resulting in reduced expenditures or gained revenue.

Advisory

As Process Specialists, we partner with you to identify process improvement opportunities. We facilitate working sessions to streamline workflows and create a de-risked implementation roadmap for sustainable success.

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Our Partners and Clients

Client Testimonials
“We were looking for an AI solution for our webchat to enhance our customer experience. We are customer service-centred, so having something very effective at answering our customers’ inquiries without completely removing the human element was key. Swapna and LeanAstro developed a plan and executed exactly what we needed! They came up with a roadmap to ensure we knew what the expectations were every step of the way. Also, keeping us in the loop and part of the development process the whole time. The final product was delivered on time and on budget. Swapna and her team went above and beyond to deliver an AI chat solution that not only provides our customers with the in-depth, often very specific, information they are looking for but also makes it easy for our service team to jump in at any time to continue support. We are seeing great results, and I would not hesitate to recommend LeanAstro for your AI project!”
Matt Davis
General Manager
Telescopes Canada
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Industries we serve

Healthcare

As Lean Six Sigma veterans, we help hospitals, clinics, dental offices, individual physiotherapists, occupational therapists, pharmacists, and long-term care facilities enhance patient-facing and clinical workflows. 

Our AI solutions streamline patient communication, optimize data analytics, and simplify Quality Improvement (QI) project documentation.

Retail

We help retailers streamline customer-facing and operational workflows. 

As leading AI specialists, our AI solutions enhance customer interactions, predict behaviour, improve sales forecasting, boost engagement, and drive efficiency.

Professional Services

We leverage our decades of expertise in financial services and digital transformation to help professional service firms optimize customer-facing and operational workflows. 

Our AI solutions enhance client interactions, streamline data analytics, support documentation, improve sales forecasting, and drive customer engagement.

We have 25+ years of process excellence & digital transformation experience!

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Our Approach

AI

Define your business challenges and objectives.
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Deliver tailored education sessions, from short presentations to full-day workshops.
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Create process maps to visualize user experience and operational workflows.
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Assist in developing AI training data specific to your organization's needs.
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Develop clear and actionable business requirements.
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Implement responsible and ethical AI solutions, including chatbots, predictive models, and agentic systems.
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Provide support for change management and adoption.
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Process Excellence

Deliver customized education sessions, from one-hour presentations to multi-day workshops.
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Conduct in-depth analyses to identify optimization opportunities.
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Facilitate structured discussions to help your team set business priorities and develop technology adoption roadmaps.
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Create process maps to visualize current and future workflows.
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Define and implement operational and customer-centric process improvements.
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About Us

 

Our Business & Technology teams have a proven track record of driving results across industries, including Financial Services and Not-for-Profit. With over 30 years of combined experience in process improvement, AI, and digital transformation, we have saved companies over $10 million, automated over 200 processes, and successfully delivered complex customer-focussed cross-border projects.

Our team has received training in AI strategy and implementation from Cornell University and the Harvard Medical School where we had the opportunity to work on global use cases with international healthcare and non-healthcare professionals. As Master Black Belt certified Process Excellence specialists in Lean Six Sigma and Design Thinking, we apply a rigorous, data-driven approach to transformation.

LeanAstro strives to be the preferred partner for Process Excellence and the implementation of de-risked, ethical AI solutions. We collaborate closely with our clients to transform operational and customer-facing processes, streamlining workflows and driving measurable value. With an agile mindset, we deliver business impact through a phased approach, ensuring efficiency and innovation.

We are proud members of and receive excellent support from MACcelerate, Communitech, The Clinic @ McMaster University, and the Burlington Chamber of Commerce in Canada.

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